System overview

ISO20000 information technology service management system (ITSM) is a management system that regulates the service process of IT service enterprises. IT aims to provide a model for the establishment, implementation, operation, monitoring, review, maintenance and improvement of IT service management system (ITSM).

System function

1. Improve the controllability of the company's IT information service and reduce the risk of losing control;

2. Used to demonstrate the company's IT information service control ability to the outside world;

4. Used to meet the customer's factory inspection requirements;

5. Bonus points for market bidding.

Authentication conditions

1. Identity certificate: business license or business institution registration certificate;

2. The establishment time is 3 months;

3. Normal operation.

Apply to industry

1. Software service enterprise;

2. Enterprises involved in software maintenance service module.

Price factor

Factors affecting project price include:

1. Enterprise scale (including number of employees, product type and technology);

2. The effect required by the project (such as the degree of management improvement).

Service process

Quick process: contract signing -- details understanding -- data establishment -- on-site audit -- evidence collection.

Management project process: status diagnosis -- basic training -- process planning -- process preparation -- process discussion and review -- system trial operation -- system implementation -- certification.